VIRTUAL ASSISTANT

BASIC

VIRTUAL ASSISTANT

ADVANCED

BASIC ADMINISTRATION

  • Typing, compiling, and formatting reports, presentations, and correspondence
  • Accurate data entry
  • Organization and filing of documents and files
  • File conversion
  • Proofreading for accuracy
  • Establishment of basic administrative systems
  • Creation of office memos and forms
  • Creation and management of spreadsheet databases
  • Creation of surveys and gathering of responses
  • Creation of meeting minutes

OFFICE MANAGEMENT SUPPORT

  • Arrange pick-ups and deliveries
  • Restock and inventory management
  • Call in orders
  • Research, hire, and oversee/manage vendors

PHONE SUPPORT

  • Personalized answering 
  • Take and direct inquiries
  • Provide basic information for client inquiries
  • Transcribe voicemails

EMAIL MANAGEMENT

  • Oversee email list management, including filtering, sorting, filing, and forwarding
  • Coordinate e-blasts
  • Respond to support tickets
  • Manage out-of-office alerts
  • Send invitations and e-greetings

SCHEDULING &
CALENDAR MANAGEMENT

  • Coordinate, schedule, manage, and organize meetings, calls, and appointments
  • Research and book travel arrangements, transportation, and accommodations
  • Send reminders for appointments, deadlines, and important tasks
  • Suspend mail and/or subscriptions

PERSONAL SUPPORT (VIRTUALLY)

  • Research and send gifts 
  • Make purchases
  • Make reservations
  • Manage personal calendar and/or appointments
  • Arrange and pay personal bills 

ALL SERVICES
UNDER “BASIC”

PLUS:

ADVANCED ADMINISTRATION

  • Contract research and preparation
  • Complex database management
  • Proposal creation

SOCIAL MEDIA MANAGEMENT

  • Generate social media content
  • Create newsletters
  • Schedule social media calendars
  • Conduct market research
  • Engage with the audience
  • Respond to customer queries and comments
  • Share business updates and news

HR SUPPORT

  • Post job postings
  • Manage incoming resumes
  • Conduct preliminary candidate selections 
  • Schedule candidate interview
  • Generate candidate reports

SELF-PUBLISH SUPPORT

  • Kindle Direct Publishing process
  • Guide self-published authors with initial setup
  • Liaise with editors, graphic designers, marketers, sales, and printers to fit KDP requirements

FINANCE & CASH SUPPORT

  • Generate, send, and track invoices and receipts
  • Payment processing and billing
  • Process and track expenses
  • Bank deposits
  • Handle refunds
  • Record keeping
  • Settle accounts payable (A/P)
  • Follow up on accounts receivable (A/R)
  • Conduct credit checks

SALES SUPPORT

  • Lead calls
  • Lead follow-ups
  • Answer sales inquiries
  • Client intake & onboarding
  • Maintain CRM

WEBSITE MANAGEMENT

  • Update blogs, pages, articles
  • Manage plugins and website updates
  • Export website analytics
  • Perform basic website element updates (such as links, minor design details, etc)

GRAPHIC DESIGN

  • Design business cards
  • Create brochures, flyers, booklets, and reports
  • Craft social media posts and stories
  • Design websites
  • Create swag items
  • Design newsletters
  • And many more…
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